Updated October 18, 2021
The Nopo Terms of Service
To approve to the terms & conditions, please feel in your contact details below after carefully reading The Nopo Terms of Service
The Services only acts as a venue to connect together, via an online marketplace, vendors/retailers and buyers, collectively named Users. The Services enables vendors and small retailers to list their items by using The Service and to submit them for sale to buyers globally. As certain restrictions on shipping items listed may apply, we suggest that as a User, you also review our Shipping and Returns policy available at https://www.thenopo.com/shipping-returns.
We do not have full control over the items advertised, the actual identity of the users, or the ability of vendors to sell items or the ability of buyers to pay for items. Because this document is intended for the vendors not the buyers. This is just confusing for them.
1.1 The “Content” may include but is not limited to any information, action, data, communication, video, text, images, software, scripts, graphics, photos, sounds, music, audiovisual combinations, items, item descriptions, messaging text, newsletters, photographs and descriptions interactive features content and any other information submitted via the Service, any messaging service on the Website, any public message area (including forums or the feedbacks, if made available), in The Nopo’s online magazine published on the Website, any of The Nopo’s newsletters or through any email feature. With respect to Content created by You or published by You, You are solely responsible for Your Content, and The Nopo shall bear no liability whatsoever in respect of any of Your Content.
1.2 “Your Activities” include, for example, providing items for listing, posting comments and/or blogging, providing feedback and the like, email, engaging in marketplace activities including selling and buying products, and communication with a party to a transaction.
1.3 “Vendor” or “Retailer” means a vendor using the Website services.
1.4 “Buyer” means a buyer using the Website to purchase posted items.
1.5 “User” means both the Vendor and the Buyer.
2. MEMBERSHIP ELIGIBILITY
3.1 Registration on the Website. In order to use the Service, you must register by creating an account (“Account”).
3.2 Only legal entities and physical persons are allowed to open an Account.
3.3 You agree to provide The Nopo with truthful and correct information about you as required by the registration process or subscription and update this information as needed to ensure that it remains fair and complete. As between you and The Nopo, you are solely responsible and liable for the activity that occurs in connection with your Account.
3.4 You must notify The Nopo immediately of any breach of security or unauthorized use of your Account.
3.5 An Account is personal and not transferable and you agree not to create an Account for anyone else or use the Account of another without their permission.
3.6 The Nopo reserves the right to refuse the registration of a User for any reason it deems reasonable.
3.7 Registration to the Services is free of charge.
4. GENERAL USE OF THE PLATFORM
4.2 You are solely responsible for your conduct and any data, text, information, screen names, graphics, photos, profiles, audio and other media, links or any other Content that you submit for posting or display on the Service.
4.3 For more information relating to shipping and returns, please see our policy here.
4.4 For more information about payments via the Website, please visit our payment policy here.
4.5 As a Vendor, you agree to deliver the items purchased through the Service unless the material conditions relating to the purchase are not met.
4.6 You shall not copy, distribute or modify any part of the Service without our prior written authorization.
4.7 You shall not use, modify, create derivative works of transfer (by sale, resale, license, sublicense, download or otherwise), reproduce, distribute, display or disclose Content (defined below), except as expressly authorized herein.
4.8 You shall not disrupt servers or networks connected to the Service.
4.9 You shall not use or launch any automated system (including without limitation, “robots” and “spiders”) to access the Service.
4.10 You shall not circumvent, disable or otherwise interfere with security-related features of the Service or features that prevent or restrict use or copying of any Content or that enforce limitations on use of the Service.
5. LISTING OF ITEMS
5.1 Right to Sell Items; Your Responsibility. As a Vendor, you must be legally able to sell the item(s) you provide as part of the Service for listing for sale on the Website. You shall be solely responsible for your own Content and the consequences of submitting and publishing the Content through the Service.
5.2 Description of Your Items. You must provide proper, accurate and correct descriptions for your item and photographs enabling The Nopo to display the items for sale. The information provided may include text descriptions, graphics, pictures and other content relevant to the sale of that item. You promise that the origin, condition and specification of your items on are as provided by you to be described on the listing on the Service and that the items listed for sale are not counterfeit.
5.3 Item Pricing. You are also required to provide relevant pricing information for the items to be listed. As a Vendor, you may change the pricing of items listed by providing us with written notice of the pricing change, which change will take effect within 7 days of your written notice. You understand that we list all prices in US Dollars and that any prices provided to us in any other currency, will be converted into US Dollars on the date of our receipt of the pricing information and the items will be listed according to the US Dollar converted price. You also understand that prices displayed on the Service are only charged in US Dollars and any payment to Vendor shall be made in such currency, or to the extent so requested, in local currency based on the relevant exchange rate published for such currency on the date on which the payment for the item was cleared by our third-party payment services providers.
5.4 Orders Management
5.4.1 As a Vendor, when we notify you stating an order has been made, you must respond to us to confirm receipt of the order notification within 24 hours, either via email, text, WhatsApp, direct message on Instagram or phone.
5.4.2 Upon receipt of an order, you, as a Vendor, must send us pictures of the product before and after packaging. Please make sure the product is well displayed in the picture and elements such as color, size, proportions, and quantity are clear. Please email your photos to Sivan@thenopo.com when you notify us of receiving the order.
5.5 Payment. Payment for items purchased through the Service will be made to Vendor only after the item reaches our distribution center and is validated as in good marketable condition and compliant with the sale terms of the item. Notwithstanding the foregoing, if as part of the terms of sale for any item, shipping is to be made directly from Vendor to the Buyer, payment for the applicable item will be made only after the item reaches the Buyer in good and marketable condition, unless otherwise agreed between the parties in writing.
5.6 Stock Availability. Unless your item is made per order, you must notify us immediately if your stock falls down to zero (0). Under no circumstance can we allow an order to be placed for an item which then turns out to be out of stock.
5.7 Shipping; Risk Of Loss; Returns. You undertake to ship every item ordered from you (unless made to order) to our distribution center applicable to your items, within 2 days of the order being placed. All items are required to be packaged properly to ensure that they reach our applicable distribution center in good and marketable order. Any items shipped by you to our distribution center will remain at your risk and responsibility until such item arrives and is validated in our distribution center. When items reach our applicable distribution center, they may be examined and verified by us. If items are found to be noncompliant with the relevant order or are damaged, you undertake to replace the noncompliant or defective item promptly following our notice with respect thereto, so that items may be shipped to Buyer at the earliest convenience.
5.8 Cooperation with The Nopo. In addition, and without derogating from the above, You understand our payment policies and shipping and return policies and agree to assist us to adhere to all such policies.
5.9 The Nopo’s Right. To ensure the consistency of the items listed for sale on the Service, we reserve the right to accept or refuse a Vendor’s item before it is posted on the Service. The Nopo also reserves the right, without notice, to screen, to remove, to refuse to post or to edit information provided to for the listing.
5.11 Guidelines. Vendor acknowledges and agrees that The Nopo may implement additional policies and guidelines from time to time regarding its listings and vendor conduct, and we will notify you about such additions by email, or other reasonable manner, which will enter into force within 10 days as of our notice to you. Vendor agrees to strictly comply with such policies and guidelines. Notwithstanding the foregoing, if you do not agree to such policies and guidelines, you have the right to cancel the registration and delete your Account. In case of failure to comply with said policies and guidelines, The Nopo reserves the right to notify Vendor of a request for correction or delete the non-compliant listing.
6. PURCHASING – BINDING SALE
6.1 All sales are binding. A Vendor must abide by all of The Nopo’s policies and provide the item as described.
6.2 The Nopo may terminate any sale if it suspects that any fraudulent activity was engaged in connection with such sale.
7. COMPENSATION AND CONDITIONS OF PAYMENT
7.1 The Services offered by The Nopo are remunerated by way of a commission that the Service charges on the price of an item sold to and paid for by a Buyer (including shipping charges).
7.2 The basis for the calculation of the commission is the selling price of the item in US Dollars.
7.3 The Nopo may choose to temporarily change its fees for promotional events or new services; these changes are effective when we announce the promotional event or new service.
8. LICENSE GRANTED TO THE NOPO
8.1 Vendor grants
8.2 The Nopo a non-exclusive, worldwide, perpetual, royalty-free, irrevocable, fully-paid, transferable license to use, reproduce, modify, distribute, publish, communicate to the public, edit, translate, store, exploit in any manner and in any form the Content in connection with and for the purpose of the Service provided by the Website. You hereby waive any moral rights that you may have in your Content in favor of The Nopo and anyone acting with the authorization of The Nopo.
8.3 The Vendor represents and warrants that all Content provided to The Nopo is free of infringement or of any opposing intellectual property of third party and will not cause injury to any person or entity and that you have all rights to grant such license.
8.4 As a Vendor, you also grant The Nopo the right to use the information, descriptions, photos and the like, provided to The Nopo and your trademark, logo and Content in promotional campaigns in all forms of media, including social media. You expressly agree that The Nopo is allowed to use your trademark, logo and Content in marketing materials and on the Service and social media posts and to identify you as a Vendor.
8.5 By participating on the Service you consent to The Nopo’s and its agents’ and designees’ use of your name, profile pictures, image, likeness, photograph and any other attributes of your persona in any and all media now known or hereafter developed, including but not limited to the Internet (including on the Website and on third party social media websites) and mobile applications, worldwide, in perpetuity, without additional payment, compensation or further notification to or permission from you, except where prohibited by law, or by the terms and conditions of any applicable websites.
8.6 You can remove your Content from our Website at any time by sending us a request by email to email@example.com with 60 days’ prior notice in order to enable us to comply with your request. When you remove or delete Content from the Website, you understand and agree, however, that The Nopo may retain, but not display, distribute or perform, server copies of your Content that have been removed or deleted.
9. PROHIBITED ACTIVITIES AND INFRINGEMENT
9.1 Your Content shall not:
● harass, stalk or abuse another User of the Service;
● be false, misleading, untruthful or inaccurate, defamatory, trade libelous, unlawfully threatening or unlawfully harassing, harmful, abusive, vulgar, promote violence, racial hatred terrorism or illegal acts;
● infringe any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity;
● violate any law, local, state, federal or international law, statute, ordinance or regulation;
● be obscene or contain child pornography;
● contains software viruses, worms, Trojan horses, time bombs, trap doors or any other computer code, files or programs or repetitive requests for information designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or to diminish the quality of, interfere with the performance of, or impair the functionality of the Service;
● create liability for The Nopo or cause The Nopo to lose (in whole or in part) the services of our ISPs or other suppliers; and
9.2 You agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of our Service and the listing, purchase, solicitation of offers to purchase, and sale of items.
10. INTERACTION VERIFICATION
10.1 You understand that The Nopo does not itself verify the qualifications of users, nor does it evaluate or control in any ongoing manner exchanges between users, if permitted.
10.2 Any opinions or statements expressed by Users are of those of the Users alone, and should not to be attributed to The Nopo.
10.3 The Nopo cannot and does not assume responsibility for the accuracy, completeness, safety, reliability, timeliness, innocuousness, legality or applicability of anything said, written, posted, displayed or otherwise made available by anyone which is not The Nopo.
11. NO TRANSACTION BETWEEN USERS OUTSIDE THE WEBSITE
11.1 You agree not to circumvent The Nopo by performing, or by attempting to perform a transaction with Buyers using the Service outside the Website. Furthermore, if a Buyer, who is not a User, informs you that it discovered your items though the Service, you agree to redirect this Buyer to the Website in order to perform the transaction via our Service.
12. INTELLECTUAL PROPERTY
12.1 “The Nopo”, the Website, brands, logos, slogans, services marks, trade names, trademarks and any other distinctive signs of The Nopo and any software used on the and the Service Content (excluding your Content) are the exclusive property of The Nopo and/or The Nopo’s partners and/or third parties and may be protected by copyright, trademark law, patent law or other intellectual property right.
12.2 Except as expressly set forth herein, no right, license, or interest to such intellectual property rights are generated or granted hereunder. Content on the Service is provided to your information and personal use only and you shall not remove or alter any copyright notice, trademark or other proprietary or restrictive notice or legend affixed to any material provided by The Nopo. It is therefore forbidden to copy, scrape, modify, reproduce, distribute, publish, incorporate a few medium whatsoever, adapt, transfer or assign, license, sublicense, pledge, make any derivative works, transmit in any manner The Nopo’s Content as mentioned above, or perform reverse engineering or use any other method to try to access the source code and/or protocols of the Service without the express approval of The Nopo.
12.3 The Nopo’s trademarks or name may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion.
12.4 Failure to comply with this prohibition constitutes an infringement and may result in civil and criminal penalties.
12.5 The Service may contain links to third party websites that are not owned or controlled by The Nopo. The Nopo has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. In addition, The Nopo will not and cannot censor or edit the content of any third-party site. By using the Service, you expressly relieve The Nopo from any and all liability arising from your use of any third-party website.
13. TERMINATION OF ACCOUNT
13.1 You can remove your profile at any time by sending a request by email with a 7 day notice to The Nopo at firstname.lastname@example.org.
13.2 The Nopo reserves the right to display your images and content on the Service, or in emails from The Nopo, in social media forums or in its online magazine or newsletters, and store and keep the images, item description, profile and all other content and data in connection with your account.
14.1 Without limiting other remedies available, The Nopo may, without prior notice, limit your activity, or block your access to the Service for an indefinite period of time, or remove your item listings, warn The Nopo’s Service community of your actions, issue a warning, temporarily suspend, indefinitely suspend or terminate your membership (without refunding any fees) and refuse to provide our services to you if:
(b) you are being unresponsive with respect to any listed items or are mishandling any orders;
(c) The Nopo is unable to verify or authenticate any of your Content or Account details; or
(d) You behavior constitutes fraudulent or abusive behavior or behavior not in accordance with our policies or policies.
(e) The Nopo believes that your actions may cause financial loss or legal liability for The Nopo or its Users.
15. FEEDBACK FROM YOU
15.1 While The Nopo welcomes any feedback or comments from you, please note that any unsolicited ideas, feedback or suggestions pertaining to our business, such as ideas for new or improved products or technologies, website or tool enhancements, processes, materials, marketing plans or new product names, new features or new functionality, will automatically upon submission become the property of The Nopo, without any compensation to you. While under no obligation to review such submissions or to keep such submissions confidential, The Nopo may use or redistribute any such submission and its contents for any purpose and in any way it deems fit.
15.2 To provide such submissions or feedback, please email us at email@example.com.
16. COPYRIGHT INFRINGEMENT POLICY
16.1 The Nopo is committed to protecting the rights of copyright rights holders and seeks to comply with all applicable laws and regulations regarding the protection of intellectual property.
16.2 If you are a copyright owner or an agent thereof and believe that any user submission or other Content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our Copyright Agent with the following information in writing (see 17 U.S.C. § 512(c)(3) for further detail):
• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works within the Service are covered by a single notification, a representative list of such works that appear within the Service;
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;
• Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
16.3 The Nopo will process any notices of alleged copyright infringement and will take appropriate actions under the DMCA. Upon receipt of notices complying with the DMCA, The Nopo will act expeditiously to remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity and will act expeditiously to remove or disable access to any reference or link to material or activity that is claimed to be infringing.
16.4 The Nopo may notify the owner or administrator of the affected Content so that he or she can make a counter-notification pursuant to his or her rights under the DMCA. If you receive such a notice, you may provide counter-notification in writing to The Nopo’s designated agent (the “Designated Agent”) that includes the information below. To be effective, the counter-notification must be a written communication that includes the following:
• Your physical or electronic signature;
• Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled;
• A statement from you under the penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and
• Your name, physical address and telephone number, and a statement that you consent to the jurisdiction of a Federal District Court for the judicial district in which your physical address is located, or if your physical address is outside of the United States, for any judicial district in which The Nopo may be found, and that you will accept service of process from the person who provided notification of allegedly infringing material or an agent of such person.
16.5 Notices of claimed infringement and counter-notifications should be directed to the Designated Agent by mailing all required documentation to: THE NOPO MARKET LTD., 121 Magen David St. Herzliya, Israel ATTN: COPYRIGHT INFRINGEMENT DESIGNATED AGENT or by email to with the words “Attn Copyright Infringement Designated Agent” in the subject line.
17. WARRANTY AND LIABILITY
This Section applies whether or not the Service provided under the Website is for payment.
17.1 THE NOPO, THE NOPO’S OFFICERS, DIRECTORS, EMPLOYEES AND THE NOPO’S SUPPLIERS PROVIDE THE SERVICE “AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. THE NOPO DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE NOPO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT ANY DEFECTS IN THE SERVICE WILL BE CORRECTED. THERE MAY BE DELAYS, OMISSIONS AND INTERRUPTIONS IN THE AVAILABILITY OF THE SERVICES. YOU AGREE THAT THE NOPO WILL NOT BE HELD RESPONSIBLE FOR ANY CONSEQUENCES TO YOU OR ANY THIRD PARTY THAT MAY RESULT FROM TECHNICAL PROBLEMS OF THE INTERNET, SLOW CONNECTIONS, TRAFFIC CONGESTION OR OVERLOAD OF OUR OR OTHER SERVERS. THE NOPO DOES NOT WARRANT, ENDORSE OR GUARANTEE ANY CONTENT, PRODUCT OR SERVICE THAT IS FEATURED OR ADVERTISED ON THE SERVICE BY A THIRD PARTY.
17.2 THE NOPO DOES NOT WARRANT, ENDORSE OR GUARANTEE ANY USER CONTENT AND DOES NOT MAKE ANY REPRESENTATION OR WARRANTY WITH RESPECT TO, AND DISCLAIMS ALL LIABILITY FOR, ANY SUCH CONTENT.
17.3 YOU SPECIFICALLY ACKNOWLEDGE THAT THE NOPO SHALL NOT BE RESPONSIBLE FOR ANY USER CONTENT OR CONDUCT (INCLUDING DEFAMATORY, OFFENSIVE, ILLEGAL, OR NEGLIGENT CONDUCT) OF ANY USER AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
17.4 YOUR RELIANCE ON, OR USE OF, ANY USER CONTENT, OR INTERACTION WITH ANY OTHER USERS, IS AT YOUR SOLE RISK. IF YOU HAVE A DISPUTE WITH ANY USER IN CONNECTION WITH THE SERVICE OR ANY USER CONTENT, YOU AGREE THAT THE NOPO IS NOT LIABLE FOR ANY CLAIMS OR DAMAGES ARISING OUT OF OR CONNECTED WITH SUCH A DISPUTE. THE NOPO RESERVES THE RIGHT, BUT HAS NO OBLIGATION, TO MONITOR ANY SUCH DISPUTE.
19. DISPUTES AND GOVERNING LAW
19.1 In the event a dispute arises between you and The Nopo, please email The Nopo at firstname.lastname@example.org and we will work quickly towards a solution. We encourage you to report all user-to-user disputes to your local law enforcement, postmaster general, or a certified mediation or arbitration entity. Any dispute between you and The Nopo arising from this Agreement shall be submitted to the competent courts of Tel Aviv-Jaffa, and you agree to waive any jurisdictional, venue, or inconvenient forum objections to such courts, provided that The Nopo may seek injunctive relief in any court of competent jurisdiction.
19.2 This Agreement shall be construed and interpreted in accordance with the laws of the State of Israel, excluding its conflict of law rules.
20. TERM AND TERMINATION